SHIPPING & RETURNS
SHIPPING POLICY
When your order is placed, we will contact you via email with your shipping tracking number. Depending on weight, this will either be with DHL or Royal Mail. If an item isn’t in stock, we will contact you regarding lead times. If you purchase an item which requires an on-site install, please message us to book a slot.
PLEASE NOTE: Not everything on our website is in stock, some of our listings are for stock order. If you need a part desperately, please contact us first to confirm availability before placing your order.
At our discretion, we may drop ship your order direct from a UK supplier. If we arrange to drop ship an item it will be arranged internally, you only pay the price agreed in advance.
RETURN & EXCHANGE POLICY
If you would like to return your item, please contact us.
For orders that have been supplied correctly & assuming goods are in re-saleable condition:
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·Within 14 days from the day of delivery - Goods can be returned for any reason for a full refund of goods and outgoing delivery charge.
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We do not cover returns postage back to us-After 14 days from the day of delivery - Goods can be returned but with a 20% handling charge. The initial delivery charge & return delivery charges will NOT be refunded.
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After 28 days from the day of delivery – Goods are not accepted back for a refund.
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If goods are not in re-saleable condition e.g fitted/test fitted, original packaging not present, covered in grease/lube etc, supplied correctly or incorrectly we will not except for a refund.
For orders that have been supplied incorrectly & assuming goods are in re-saleable condition:
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Within 28 days from the day of delivery – Goods can be accepted back for full refund, refund for initial shipping and refund for return shipping.
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If goods are not in re-saleable condition e.g fitted/test fitted, original packaging not present, covered in grease/lube etc, supplied correctly or incorrectly we will not accept for a refund.